Shipping policy

At LuluBon™, we aim to provide clear and transparent shipping information so customers understand what to expect when placing an order.

Free shipping is available on all orders. No additional shipping fees are added after an order is confirmed.

Order Processing Time

Orders are typically processed within 1 to 3 business days, excluding weekends and public holidays. Once your order has been processed, you will receive a confirmation email. Tracking information is provided by email when available.

Estimated Delivery Times

Germany
Transit time: 3 to 5 business days
Estimated total delivery time: 4 to 8 business days

Delivery times are estimates and may vary due to carrier delays, local regulations, or high shipping volumes.

Shipping Destinations

LuluBon™ ships to the Germany, and other regions not supported. Available shipping destinations are displayed at checkout.

Order Tracking

When tracking is available, a tracking number will be sent by email once your order has shipped. Tracking updates are provided directly by the carrier.

Delayed or Lost Shipments

If your shipment is significantly delayed or appears lost in transit, please contact us at info@lulubon.shop. We will review the shipment status and assist you based on the carrier tracking information.

CONTACT INFORMATION

Support: 10 AM–9 PM/Monday-Friday
Business Name: LuluBon
Phone Number: +49 531 121970
Business Mail: info@lulubon.shop
Business Address: Wilhelmstraße 26, 71638 Ludwigsburg, Germany.