Contact us
Lulubon is a Germany-based clothing brand dedicated to bringing thoughtfully designed, quality apparel to customers across Germany. We believe great style should be accessible, reliable, and backed by real customer care.
Get in Touch
Email: info@lulubon.shop
Phone: +49 531 121970
Address: Wilhelmstraße 26, 71638 Ludwigsburg, Germany
Hours: Monday–Friday: 10:00 AM–9:00 PM
Contact us
You may request a return within 30 calendar days of receiving your order. To be eligible, items must be:
- Unworn, unwashed, and undamaged
- In their original packaging with all tags attached
- Accompanied by proof of purchase (order number or receipt)
Final sale items, worn items, and items marked as non-returnable at the time of purchase are not eligible for return.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Standard Shipping
- Handling time: 1–2 business days
- Delivery time: 4–6 business days after dispatch
Delivery times are estimates provided by our shipping partners and are not guaranteed. Delays caused by weather, courier disruptions, or high-demand periods are outside our control.
Shipping Rates
- Flat rate of €5.90 for orders under €179.99
- Free shipping for orders of €180.00 and above